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Returns and Replacements
Your satisfaction is important to us. If you are not 100% satisfied with your purchase, we’ll find a solution for you! See what applies to the type of products you’ve purchased.
Full refund
Exchange for a Golf Avenue store credit
Refurbished golf clubs
Any purchased golf club that is not listed under the condition “New” within 60 days of receipt.
Brand new golf clubs
Any purchased golf club that is listed under the condition “New” within 60 days of receipt.
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*If it has been removed from its original packaging, a minimum of 25% restocking fee will be applied.
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*If it has been removed from its original packaging, a minimum of 25% restocking fee will be applied.
Clothing, footwear and accessories
Any items within 60 days of receipt.
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**The item’s original tags must still be on, it must not have been worn or used and it has to be returned in its original packaging.
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**The item’s original tags must still be on, it must not have been worn or used and it has to be returned in its original packaging.
Please note that the return period allowed may be increased depending on special promos throughout the year.
How to make a return
To get a return authorization and instructions, please contact one of our customer service representatives. They’ll gladly assist you!
Contact Us
We will provide prepaid shipping documents, but any shipping and insurance fees and will be deducted from your refund.
Additional details
- Golf Avenue reserves the right to refuse a return or apply a restocking fee to the returned item(s) if the item(s) is not returned in the same condition and packaging that it was sold in. The restocking fee of a minimum of 25% will be decided upon inspection of the club's condition and the delay of the return.
- Unless the return is initiated due to an error caused by Golf Avenue, a defective product or an item purchased with a promotion such as Free Shipping, the customer is responsible for covering return shipping fees and insurance. We strongly suggest obtaining a tracking number when shipping a return.
