Orders

All ground orders take approximately 24-48 hours to process before they are shipped (98% are shipped within 24 hours). Orders are only processed Monday – Friday. All orders placed after 1PM EST on Fridays will be shipped the following Monday. If there is a significant delay, you will be contacted by email.
Ground orders take approximately 24-48 hours to process before they are shipped. If you do not see an update in your order's progress or have not received a tracking number via email within 48 hours, please contact our customer service for your order's status.
Golf Avenue accepts MasterCard, Visa and PayPal. PayPal is known to be the safest online payment method there is. If you have trouble processing your payment, please contact our customer service and one of our representatives will be happy to help you.
Golf Avenue only charge sales tax to Canadian provinces as required by law.

Shipping

Once your order is shipped, you will receive the tracking information by email. You can either track your package directly on your Golf Avenue account or on the shipping carrier's website.
All orders will be shipped with UPS or Canada Post. You can select the shipping method of your choice once you proceed to checkout.
If the total amount after discounts and before tax of your order is over $150, shipping is FREE! Only addresses in Canada and the United States of America are eligible for free shipping. Standard shipping is used for orders eligible for free shipping.

Exclusions:

Yukon, Nunavut and the Northwest Territories
Alaska, Hawaii, Puerto Rico, APO/FPO

Returns

If we made a mistake with your order, we can assure you that we will make it up to you. Please contact our customer service and one of our team members will be happy to solve the issue with you.
Your satisfaction makes our success and we do everything we can to fill your needs. This is why all our items come with a 100% satisfaction guarantee. If you decide that the golf club you purchased is not what you expected, wanted or whatever other reason, you have thirty (30) days to return it, hassle free and we will either exchange it or issue a refund for the full price of the item. That simple!

If you are not satisfied with your purchase after the thirty (30) day return policy has expired, we will still accommodate you! You have up to forty-five (45) days to return your clubs and we will only charge a 15% re-stocking fee. The buyer is responsible for all shipping fees. The products must be received in a condition similar to the initial sale.

Want to return an item? Contact one of our customer service representative now.

Returns must be shipped to our warehouse address: 160 Gince Saint-Laurent, QC H4N 2W6


Want to return an item? Contact one of our customer service representative now.

Returns must be shipped to our warehouse address: 160 Gince Saint-Laurent, QC H4N 2W6
Your satisfaction makes our success and we do everything we can to fill your needs. This is why all our items come with a 100% satisfaction guarantee. If you decide that the item you purchased is not what you expected, wanted or whatever other reason, you have thirty (30) days to return it, hassle free and we will either exchange it or issue a refund for the full price of the item. That simple! Apparel with tags that have been removed from the items will not be accepted as returns and will not be refunded.

Want to return an item? Contact one of our customer service representative now.

Returns must be shipped to our warehouse address: 160 Gince Saint-Laurent, QC H4N 2W6
If the total of your order is less than $150, a shipping fee will automatically be applied to your purchase after you enter your billing and shipping information (before you enter your payment information). If you would like to know what your exact shipping fee will be, after you add an item to your cart, select the “View Shopping Cart” button and enter your country, province/state and postal/zip code. Our system will automatically generate your shipping fee.

Purchases

All items listed on our website are available in real time for purchase. When an item sells, it is automatically removed from our website
Our website is updated daily, Monday to Friday with hundreds (sometimes thousands!) of new items.